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We welcome your emails whether you have questions, problems, or just want to tell us how much you like the prints we made for you. Our print mountings are all hand crafted and as such might show minor defects. Be sure to let us know if any defect bothers you.

Click on the headings below to help answer some of your pre-sale questions or solve problems.

Frequently asked questions

You may find the answer to your question on our FAQ page.


We stand behind our 100% satisfaction and these guarantees.

Hanging instructions

Our general hanging page covers Gallery wrap, Box mount, and Floating mount prints. There are special detailed instructions for Stretch-roll canvas wraps and ArtRoll prints. These and additional instructions will be provided with your prints.

Cleaning your print

Without glass cover, your print will eventually need cleaning.

Terms and conditions

These Terms and conditions govern your use of this site and our products.

Privacy policy

We explain what data we collect from you and what we do with it.

About us

We describe our company and what we do.

Image editing

Standard complementary editing service includes color correction, cropping, sides of a wrap, and conversion to black and white or sepia. Optional services include removing or changing the background, and substituting a person from another photo.


We have a high quality camera and lighting system for reproducing your works of art. We do not charge for this service as long as you purchase prints from us. Bring your artwork to us or ship it to us. We can explain how to photograph your artwork if you do not want to ship and have a good camera or can borrow one. Read more here.

Painting effects

Our digital artist Robin Waters will turn your small photo or snapshot into a painting. Read more here.

Logo and business card design

We will create a logo for your company according to your wishes. We will also design and print business cards. More here.


Send us a small or large number of photos (small prints or digital files) and we will combine them into a collage according to your instructions. More here.

Photo restoration

Send us your old photos on paper or digital copies and we will remove spots and tears, color correct, and print them for you. More here.

Custom mountings

If you don’t see on our website the mounting you would like for your prints, tell us what you are looking for and we will give you a quote. For example we do cut-outs and we can incorporate LED lights.

Website design and hosting

We can build and host a website for you. We did all the design and programming for Redipix.com in house.

If your question is not answered here, please Contact us