Frequently asked questions

You will be very happy with 16x20 prints from images from your 3- or higher megapixel digital camera or from a negative or slide...more

Yes we can and you will probably like it if your 4x6 is sharp and well exposed. Such a print will look blurry if viewed up close, but you will enjoy viewing it from a distance.

Click on "upload" for instructions on uploading to our web server. If you have a slow connection and very large files, you can let it upload overnight or write to CD and mail it.

Can't decide? Upload all of them and we will recommend which are the best ones for enlargement...more

We coat canvas and fine art paper with the water- and abrasion-resistant Glamour II Veneer and luster photo paper with Premier Art Print Shield. These coatings stop UV light from fading the colors and make it possible to clean the print with a wet cloth. Prints with a matte (non reflecting) surface look great without glass cover since you do not see reflections from room lights and windows. If the print happens to get damaged by a sharp object, we will replace it for half the current price.

We do use inkjet technology, more appropriately called giclée. Our professional HP printer uses pigment-based inks which are in fact more durable and more fade-resistant than conventional silver halide prints on photo paper. A desktop dye-based inkjet printer might have problems with smearing and fading, not ours. We would be happy to send you a small proof of your images so you can put them to the test. With our protective coating you can spill coffee on them, wash it off, then hang it back up and see no damage.

It will not look good if you can see only part of your main subject from the front. With REDIpix you have several options. 1) We can clone (or "stretch") the background around the edges of your image so the new part is what will wrap around the edge. 2) We can place a solid color on the sides. 3) You can choose the Box mount where this will not be a problem.

Yes! Fine art cotton paper cannot be stretched but it works with our technique of mounting on foam board. The fine art paper shows more detail than canvas but it does not hold up as well under physical abuse. Our best paper, Optica One, is too thick for Gallery wrap, so we use a lighter weight paper.

Yes, but you will need some expensive tools. We use a commercial dry-mount press to mount the canvas or paper to the foam board. We use a custom v-groove cutter to make the foam board boxes. We have some special jigs to hold the foam board in place while we apply hot-melt adhesive. Contact us if you want to purchase a v-groove cutter, a set of jigs, and instructions.

We do not advertise and depend on internet searches, repeat customers, and referrals for our business. We are a small business with low overhead and labor costs. However, we do use the highest quality materials and equipment. Our printer (HP Z3100) is the best in it's class and our canvas and fine art paper are top rated (BreathingColor.com).

Giclée, pronounced "zhee-clay," is the use of the ink-jet printing process for making fine-art large-format digital images. The term is used to describe any high-resolution, large-format ink-jet printer output with pigment-based inks. It is common for these printers to have eight or more different color inks. The word giclée was coined by Jack Duganne to represent any digital print used as fine art. The intent was to distinguish commercial digital prints from fine art prints. Many artists and photographers use giclée printers as an alternative to lithography, serigraphy or serilith for limited edition original prints or reproductions. The cost of producing limited edition runs is greatly reduced compared to alternative printing methods. Read more: Wikipedia.